Organization group work, politics & leasership Essay

Organization group work, politics & leasership - Essay Example A group, created to perform certain tasks may contain members from different departments of the organization. It is done so to get the members with diverse skills so that the group can perform better in terms of work. This makes the different departments and segments of the organization to come closer and to coordinate with each other. Otherwise in usual circumstances, there is a less chance of different departments in an organization to come closer in this way. They share their skills with each other, which broaden the view and experience of the group members. It helps them in their further work in the organization and enables them to get creative in their work. Groups are formed usually of the like minded people, the people who think the same and can work with each other on friendly grounds. These people work together for their mutual cause not for anything which is beneficial for them only. It is the best solution for the organization problems and is famous all over the world. All the organizations in different countries practice it and it gave them the best result. While working together in a group, individuals are committed to achieve a goal and aim that is important for all of them as a part of the organization. ... While working together in a group, individuals are committed to achieve a goal and aim that is important for all of them as a part of the organization. All of them are striving and working hard for a goal that is important for all of them, not for the benefit for any individual person and this is the biggest advantage of group work. The individuals work together to get their mutual goals, without thinking of their own interest. The individuals may be different in many terms. Their knowledge could be different from others, their skills might be different from their other group members, and while working in a group they learn how to communicate well with each other and how to work with diverse nature of people in the organization. The cooperation is the main point while working in a group and the group members are expected to cooperate with each other in a manner that makes the group environment best to do their work. Individual's knowledge plays an important role in group work. Suppose a group consists of five to seven people. If, instead of a group work, they had preferred to work individually, then what had happened All of them would be scattered and they will work on their own ideas. But the advantage of working in a group is that the all five to seven people will put their efforts and ideas at one place and like this the result will be much better than everyone working individually. Five to seven brains would be thinking about the same thing and they will come up with their own ideas. The team leader will listen to all of them and all the ideas would be written properly. And after sometime a decision would be taken on the best idea or may be an idea would be generated by combining two or more ideas

Critically evaluate the nation from McGunnigle and Jameson (2000) that Essay

Critically evaluate the nation from McGunnigle and Jameson (2000) that the hospitality industry does not adopt sophisticated Hum - Essay Example They were those who offer excellent comfort whenever someone wishes to temporarily find accommodation in hotels; act anthropologically as tour guides of foreign nationals; manage entertainments for theatres, disco houses and galleries. There lives are an endless management of affairs that constantly change. A number of these hospitality workers have earned a degree; others earned a certificate while the rest are not but take opportunities to maximize their personal skills. Some of them are professionals trained to groom hotels for interior designs and house keeping; cooking nutritious food with delicate garnishes; servicing variety of wines; offering professional skills and geographic knowledge for clients of tourism industry; manage public relations artfully; organize events and celebrations; and other services of similar nature. There working environments are often in excellent or satisfactory facilities. Like how seemingly lucrative the job sounds, they reinvent themselves to what suit best for occasions. The hospitality industry presents an opportunity for supervisory functions who can effectively and efficiently relate with people. There are perks and incentives offered by clients or manager clients in exchange for satisfactory services. There job also provides an opportunity to meet people from varied places and of varying experiences. The industries on the other hand present some threats and weaknesses especially whenever workers are exposed to sexual harassment or degrading experiences at work places. Harris and Reynolds (2004) who studied the motive in the hospitality industry pointed that there are customers who deliberately act or misbehave in abusive manner which cause some level of insecurity that will affect the hospitality providers. It is widely acknowledged that workers are at risk when they are confronted with deviant or dysfunctional customer behaviors. Woods and Kavanaugh (1994), who conducted a study on perception of gender discrimination a nd sexual harassment in hospitality industry with 613 responses, attest that such discrimination happens and are manifested in different manners. Women respondents professed that they are most discriminated in promotion and salaries while male hospitality workers responded that they are more exposed to uncertain possibilities. Woods et. al. (1994) bared that 25% of their respondents of women in hospitality positions experienced sexual harassment at work and that these are pervasive realities in this industry. Moreover, there is evident weakening of market conditions as some establishments within this industry decided to undergo cost-savings in both capital and operational level (Ernst & Young, 2009). Many decided to reduce expenditures, undergo asset management and limited capital improvements (Ernst & Young, 2009). Their situation is at some level unpredictable because they are also governed by developments that may negatively impact the industry, such as issues on insecurity, poli tical upheavals, economic downturns that may result to retrenchments. But such situation is generally true to all profession. What matters foremost is when executives and managers of hospitality industry are able to strategically manage its human resources

Behavioral and performance issues with a customer service Case Study

Behavioral and performance issues with a customer service representative - Case Study Example This study focuses on many challenges resulted by the recent deregulation of financial services in Canadian banking industry, many changes have been incorporated in banking system. Previously cross-ownership between four pillars (banking, insurance, trust and security) was not allowed but due to the deregulation it is possible now. This has brought many new opportunities and challenges in the market with increased competition. To meet new objectives pressure on customer service officers have been increased which also meant low flexibility in working hours and job sharing. The Canadian National bank is among the largest chartered banks in Canada with 1600 branches around the nation. The focus of this study is on one of the case of employee behavior in the Chatham branch of Canadian National bank. This case discusses two employees of Chatham branch of Canadian National bank, Lesley Mohan and Pam Stewart. Lesley was a newly hired customer service manager and Pam Stewart was 25 years employee, holding the position customer service executive. The main area of discussion is Pam’s conflicting attitude and Lesley’s respond to it.... Previously cross-ownership between four pillars (banking, insurance, trust and security) was not allowed but due to the deregulation it is possible now. This has brought many new opportunities and challenges in the market with increased competition. To meet new objectives pressure on customer service officers have been increased which also meant low flexibility in working hours and job sharing. The Canadian National bank is among the largest chartered banks in Canada with 1600 branches around the nation. The focus of this study is on one of the case of employee behavior in the Chatham branch of Canadian National bank. This case discusses two employees of Chatham branch of Canadian National bank, Lesley Mohan and Pam Stewart. Lesley was a newly hired customer service manager and Pam Stewart was 25 years employee, holding the position customer service executive. The main area of discussion is Pam’s conflicting attitude and Lesley’s respond to it. Problem statement â€Å" Although Pam’s (CSR) experience was so vast and past performance was above average, but her conflicting behavior, self superiority and resistance to change was creating difficulties for new customer manager to adopt recently made changes by higher authority and improve assigned bank branch performance while sustaining her growth and position, human resource and conflict management theories could be considered as a measure to decrease the severity of problem† Problems Pam’s (customer service representative) conflicting behavior with Lesley, new customer service manager Pam’s self superiority because of her 25 years of experience Pam’s resistance to change recently made by customer service capacity management schedule Pam’s rebellion attitude towards Lesley Sub problems

Sentence fluency Essay Example | Topics and Well Written Essays - 2750 words

Sentence fluency - Essay Example Contextually, it is these aspects that represent the important ideas of sentence fluency (Timothy, â€Å"Guided Fluency Instruction: Moving Students to Independence†). GOAL STATEMENT The fundamental goal of the curriculum will concentrate on critically evaluating knowledge gained by the learners with respect to planning, evaluation and editing of the writings by learners. In this regard, applying brainstorming sessions, group discussion and peer review will be taken into account strategically. The application of this curriculum is likely to enhance the understanding capability of the learners with respect to their ideas related to the usage of detailed information along with application of apt words. It is expected that with the assistance of this curriculum, learners will be able to easily identify and rectify their syntax mistakes, which they used to be ignorant towards in prior instances. This curriculum will also act with the aim to fortify the quality of the sentences fra med by the learners (Timothy, â€Å"Guided Fluency Instruction: Moving Students to Independence†). This curriculum has been specially designed to initiate the need for sentence fluency among the domestic and the international students. This curriculum will assist the learners throughout their developmental course, generating a sense of need and importance for this particular subject, as it has a strong hold with respect to communicative competencies in the international plethora. DISCUSSION In precise, this curriculum will assist the learner to have a better insight about the importance of applying facts and figures within the informational article. It is worth mentioning in this context that there exist a generalized six kinds of writing traits viz., idea and concept, organization, voice, sentence fluency, usage of words and conventions. In consideration with the curriculum, it will enhance the ideas and the conception of the learner with regard to writing a sentence or sent ence fluency. Furthermore, this curriculum will be intended towards assisting the learners in organizing sentences in order to develop their abilities to convey the concerned ideas maintaining consistency in the flow of information. It is in this context that voice frames an important part in the formation of sentences accelerating sentence fluency in turn. The curriculum designed will therefore foster understanding of the learner concerning smooth and harmonized flow of ideas and objectives with respect to the sentences. Moreover, this curriculum will also intend to assist the learners concerning the importance of words choice in maintaining and grooming sentence fluency (Timothy, â€Å"Guided Fluency Instruction: Moving Students to Independence†). Instructional design will also be regarded to hold considerable importance in the success potentials of the curriculum. Instructional design comprises a series of procedures, which aim at assisting in the development of the qualit y aspects and evaluative efficiency of the curriculum being designed. Instructional procedure comprehensively builds up with the requirement of sentence fluency for individual development. Furthermore, the instructional content of this curriculum will entail an objective-oriented approach in its designing. Fluency within the sentences, in this context, imposes a greater impact on the listeners and the readers too. The

Tsunami Essay Example | Topics and Well Written Essays - 1750 words

Tsunami - Essay Example (Boork, 2005). a. Studies into the causes of tsunamis have revealed that there are actually many different factors that can lead to tsunami generation – including the already mentioned earthquake – but not every earthquake causes a tsunami and not every tsunami is caused by earthquake. b. Earthquakes can cause tsunamis. It is generally believed that earthquakes that move in a vertical direction are more likely to cause tsunami, but Dr. Tony Song from the NASA Jet Propulsion Laboratory has shown how â€Å"horizontal motions of continental slopes confer five times the energy of a vertical displacement.† (Mayer, 2006), indicating that movement of the continental margins should be the focus of tsunami detection. c. Landslides are another possible cause of tsunamis, whether they occur above or below the water level. Landslides that occur above water and slide into the water can cause tsunamis while underwater landslides can cause a high degree of water displacement. These landslides can be caused by excessive flooding or, more commonly as global warming continues, due to the melting of layers of permafrost. Sometimes underwater landslides work in combination with earthquakes to cause tsunami. â€Å"For example, submarine slope failures can be triggered by much smaller earthquakes which could not cause a tsunami by themselves.† (Lauterjung cited in Mayer, 2006). d. A third way in which tsunamis can be generated is with the eruption of volcanoes, again with equal devastating effect regardless of whether the volcano exists above or below the water level. â€Å"Tsunamis started by this process are uncommon, but present a real threat to residents of the lower Cook Inlet region, the Alaska Peninsula, and the Aleutian Islands.† (Haeussler, 2006). f. Characteristics of tsunamis caused by earthquakes and volcanoes are that they travel long distances from the earthquakes epicenter and strike coastlines thousands of miles from their

Wal-Mart Research Paper Example | Topics and Well Written Essays - 750 words - 1

Wal-Mart - Research Paper Example For small businesses operating locally the entrance of Wal-Mart would have a series of disadvantages: at a first level, Wal-Mart could provide to consumers products that would not be available through local stores (Hill & Jones 2007). In fact, in Wal-Mart consumers would have the chance to choose among a high range of products; as a result, consumers would prefer to visit Wal-Mart, instead of local stores, for their shopping. Moreover, Wal-Mart, as a megastore, is able to keep the price of its products low (Hill & Jones 2007). The owners of local stores are often unable to decrease the price of their products/ services due to the fact that their sales are at a relatively low level, at least compared to the sales of megastores (Hill & Jones 2007). Wal-Mart has been already accused as leading many owners of small businesses to stop business activities, a fact that is related to the non-potential of these individuals to lower the price of their products (Kotler & Armstrong 2009, p.410). In other words, local businesses would be forced to close in the case of the entrance of Wal-Mart in their market; such decision would be unavoidable mostly due to the following two reasons: local stores would not be able to provide to consumers the high range of products available at Wal-Mart. Also, local stores could not offer their products at the price that Wal-Mart does. The advanced technology available at Wal-Mart could also lead to customer service of high quality, at least compared to local stores (Armstrong et al. 2009, p.380). A problem of unfair competition would possible appear in the above case. At this point, reference should made to the study of Guy (2007) where the following issue is highlighted: before allowing the establishment of a megastore in their town, the authorities of a small town would primarily check whether the structure/ design of their town allows such plan

Reading log (summary+respond) Article Example | Topics and Well Written Essays - 250 words

Reading log (summary+respond) - Article Example While calling shat a chat as a â€Å"Jet Set†, the author gives example of an American talking to a man from Middle East, which details the body language and postural adjustment of the two while each one retreats sometimes and takes a step forward the other times, during such conversation. Davis feels that engaging an interpreter will not solve the problem, as the person may not be able to translate the body language. The article signifies that same conversation can carry different meaning when the two people engaged in same are from different cultures, earth zones or gender. An example of interpreting the conversation would mean many Arabs liking to remain within a breath’s distance from each other as they aim at building close elations. However, Americans would like to maintain a space of at-least 18 inches when doing so. Davis has rightly pointed to the importance of interpreting the distance and space maintained by two people as they converse with each other. For example, Arabs find it useful and result-oriented if they are at a â€Å"spitting distance† with their listener, as they are able to build stronger relations with each other in this manner. On the other hand, such gesture would prove repelling for Americans, who may think it as an intrusion into their privacy.(Gardner) Gardner.S, â€Å"New Directions: Reading, Writing and Critical Thinking†, goggle books, nd, web, 3 March 2015: